- All books are shipped via USPS, within 2 or 3 days. If you need the item in a hurry, please let me know in the comments and I'll do what I can.
- You can calculate shipping by adding an item to the shopping cart. The shipping calculator will combine all items in your cart by weight, so multiple item orders will automatically receive the benefit of combined shipping.
- I will use recycled material for packaging whenever possible, to save my cost and yours.
- Downloadable items are not available for shipping.
- Downloads will be available as soon as payment is completed. For check or money orders, the download will be available as soon as I receive your payment in the mail.
- Downloads are available for a limited time, and a limited number of downloads. Please save the file to your computer as soon as your order is complete.
- If your download has expired, and you have lost your original file, please contact me to re-enable the download link. You do not need to re-purchase any worksheets.
- Returns must be requested within 14 days of the order date.
- If you change your mind about the item you ordered, or ordered the wrong item by mistake, I will gladly accept returns as long as you pay the shipping costs. I will refund the purchase price, but not the original shipping fees.
- If I send you the wrong item by mistake, or if the condition of the item is not as described, please contact me right away. If your claim is true and valid, I will accept the return, and refund your purchase price and all shipping fees. If your claim is a matter of opinion, I will try to reach an agreement that will be satisfactory as well as reasonable.
- Items returned without prior authorization will not receive any refund.